New opening hours in Hochkirch: Better accessibility for citizens!
New opening hours for the Hochkirch municipal administration from May 1, 2025; Citizens' office improves service and accessibility.

New opening hours in Hochkirch: Better accessibility for citizens!
From May 1, 2025, the citizens of Hochkirch can look forward to new opening hours for the municipal administration. This applies not only to general administrative activities, but especially to the area of passport and registration systems. The aim of this measure is to optimize citizen service and improve the accessibility of the administration, according to hochkirch.de.
Anyone who would like to make an appointment with the relevant clerks outside of regular opening hours can also do this. The contact persons are clearly listed on the municipality's website, which makes it easier to access important information.
What makes the Citizens' Office so important?
The Citizens' Office in Hochkirch plays an important role as a citizen-oriented authority with registration law tasks. It was founded with the aim of improving citizen service through extended opening hours and shorter waiting times, especially in larger cities. The demand for easily accessible citizens' offices was already loud in the 1980s, when the first facilities were opened in cities such as Bielefeld and Unna, as ortsdienst.de shows.
The name of the citizens' office varies depending on the region. While in Hochkirch we speak of the citizens' office, in other areas we find terms such as citizens' offices or residents' registration offices. Even Switzerland has its own terminology, where these authorities are referred to as population controls or registration offices.
Reporting functions in focus
Whether passport matters, registration, de-registration and re-registration or the issuance of official certifications - the tasks of the Citizens' Office are diverse and mandatory. In Hochkirch, these registration authority tasks are particularly important as they not only include the administration of the population register, but also make an important contribution to population statistics. These statistics, which are compiled by the statistical offices of the municipalities or districts, are based on data on registrations and de-registrations as well as deaths.
The Hochkirch municipality website provides a wealth of information for anyone who would like to find out more about the tasks and services of the Citizens' Office. One click is enough! The Citizens' Office thus remains a central contact point for all citizens.